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Privacy Policy

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst using this site.

Information We Collect

In operating this website we may collect and process the following data:
   i.Details of visits to this website, content accessed and frequency of visits.
   ii. Information that you provide when filling in a contact form on our website, such as when making an enquiry or any other email communication to Creativity Unlimited.

Use of Cookies

We may on occasion gather statistical data relating to visitors to our website and their use of our site. This enables us to improve our services and to benefit from statistical information regarding users of our website, this data does not identify any user personal details whatsoever.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
   i. To provide you with information requested from us, relating to our range of services.
   ii. To supply to you products or services to fulfil our contractual obligations to you.
   iii. To send files and invoices to you relating to services provided.
   iv. To notify you about any changes to our website, such as improvements or service changes that may affect our service.
   v. To improve your browsing experience by personalising our website.
If you are an existing customer, we may contact you with information about services similar to those which Creativity Unlimited have previously provided to you.

Storing Your Personal Data

We will take all reasonable technical and organisational precautions to prevent loss, misuse or alteration of any supplied personal information. Any such data that is provided to us by clients is stored on a password and firewall protected secure server with data encryption. As the transmission of information via the internet is inherently insecure, we cannot therefore guarantee the security of any data sent to us electronically over the internet and transmission of such data is consequently made at the client’s own risk. For this reason, payment data is not handled electronically through this website.

Disclosing Your Information

Where applicable, we may disclose your personal information to third parties:
   i. Where we are legally required to disclose your information.
   ii. To assist fraud protection and minimise credit risk.

Updating Information

Please advise us where circumstances change and personal information which we hold about you needs to be corrected or updated.

Third Party Links

This website contains limited links to other websites. Creativity Unlimited are not responsible for the privacy policies or practices of any third party websites.

Access To Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Additionally, such requests require the supply of appropriate evidence of your identity (for this purpose we will usually accept a photocopy of your passport certified by a solicitor/ bank, plus an original copy of a recent utility bill showing your current address). Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this policy. Please do not hesitate to contact us via any of the following:

Creativity Unlimited
2 Howard Road

Tel: +44 (0) 7595 232087